Welcome to Onnoshob.com, operated by GenZ Meta. By using our website and services, you agree to the following Terms & Conditions. Please read them carefully.
1. General
- Onnoshob.com is an online shopping platform offering authentic products at competitive prices.
- By accessing or purchasing through our site, you accept these Terms & Conditions.
- We reserve the right to update or change these terms at any time.
2. Orders & Payments
- All prices are listed in Bangladeshi Taka (BDT) and include applicable VAT where required.
- We accept Cash on Delivery (COD), mobile banking (bKash, Nagad, Rocket), and debit/credit cards.
- Orders are confirmed only after successful payment or COD verification.
3. Delivery
- Delivery times may vary depending on location and product availability.
- Standard delivery within Bangladesh is usually 2–5 business days.
- Delivery charges will be displayed during checkout.
4. Returns & Refunds
- Customers may request a return or exchange within 7 days of delivery for eligible products.
- Products must be unused, undamaged, and in original packaging.
- Refunds will be processed through the original payment method within 7–10 business days.
5. User Responsibilities
- Customers must provide accurate contact, address, and payment details.
- Any misuse, fraudulent activity, or violation of these terms may result in suspension of account.
6. Intellectual Property
- All content, trademarks, and materials on Onnoshob.com are the property of GenZ Meta.
- Unauthorized use of our content is strictly prohibited.
7. Limitation of Liability
- Onnoshob.com is not liable for delays, product unavailability, or external damages beyond our control.
- We do not guarantee that the website will be error-free or uninterrupted at all times.
8. Governing Law
- These Terms & Conditions are governed by the laws of Bangladesh.
- Any disputes shall be resolved under the jurisdiction of the courts of Bangladesh.